Workshops

Conferences

Customer Relations

  • Essentials of Effective Customer Service
    In order to succeed it is crucial to focus in on creating valuable, lasting relationships with your customers
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For Administrative Professionals

  • Advanced Skills for Administrative Assistants
    Read more, Schedule & Register
    Read more, Schedule & Register

  • Advanced Skills for Administrative Assistants - Level 2
    Take your administrative assistant skills to the next level
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  • Essential Skills for New Administrative Assistants
    One day to bring about positive results for you, your manager and your organization
    Read more, Schedule & Register

  • How to be an Outstanding Receptionist
    Because "You never get a second chance to make a good first impression"
    Read more, Schedule & Register

  • Professional Minute Taking
    Make meetings more productive by learning how to become a more effective minute-taker
    Read more, Schedule & Register

  • Professional Minute-Taking: Level 2
    Designed for experienced minute-takers who already know what to record, but would like to fine-tune their abilities and expand their knowledge base.
    Read more, Schedule & Register

For All Professionals

  • Essentials for Effective Meetings
    Understand how to manage meetings to get the best from meeting participants and from yourself as meeting chair person.
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  • Essentials of Business Writing
    NEW WORKSHOP FOR 2018
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  • How to Deal Effectively with Office Politics
    Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash.
    Read more, Schedule & Register

  • Leadership Development
    Successful Companies have Great Managers
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  • Managing Projects, Tasks and Deadlines Effectively
    The essentials of project management, from setting priorities to time management to delegation and finally to the results
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  • Marijuana and the Workplace
    Issues, Impacts and Responsibilities
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  • Preventing Sexual Misconduct in the Workplace
    NEW FOR 2018!
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  • Problem Solving and Decision Making
    NEW WORKSHOP! The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works.
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For Management Professionals

  • Employee Retention and Engagement
    Hiring great employees is good... But retaining them is even better!
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  • Employment Law for Managers and Supervisors
    Understand the vital points of employment law and how they affect you and your organization
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  • Essential Skills for New Managers and Supervisors
    Our new intensive management workshop is designed to help participants overcome many of the supervisory problems that they will encounter as a new workplace leader.
    Read more, Schedule & Register

  • Hiring Smart Through Effective Interviewing
    Recruiting top talent is key to the success of your organization
    Read more, Schedule & Register

  • How to Develop and Sustain A Lean Culture
    Successful organizations and companies have reached and maintained amazing results by adopting a "lean culture".
    Read more, Schedule & Register

  • Principles of Leadership Excellence
    You already have the fundamentals... Now get the Essentials!
    Read more, Schedule & Register

  • Superior Skills for Office Managers
    All the keys to succeed
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Upcoming Events

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