Workshops

Conferences

Customer Relations

  • Essentials of Effective Customer Service
    In order to succeed it is crucial to focus in on creating valuable, lasting relationships with your customers
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For Administrative Professionals

  • Advanced Skills for Administrative Assistants
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    Read more, Schedule & Register

  • Advanced Skills for Administrative Assistants - Level 2
    Take your administrative assistant skills to the next level
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  • Essential Skills for Receptionists
    Being on the front line of a corporation is not easy. Receptionists are the first contact for everyone from potential employees & clients to suppliers & buyers. By telephone, e-mail, or in person, the receptionist can make or break any operation
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  • How to be an Outstanding Receptionist
    Because "You never get a second chance to make a good first impression"
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  • Professional Minute Taking
    Make meetings more productive by learning how to become a more effective minute-taker
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  • Professional Minute-Taking: Level 2
    Designed for experienced minute-takers who already know what to record, but would like to fine-tune their abilities and expand their knowledge base.
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  • Superior Skills for Administrative Assistants
    One day to bring about positive results for you, your manager and your organization
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For All Professionals

  • Dealing with Violence in the Workplace
    Everyone should be able to work without fear of violence or harassment. Dealing with Violence in the Workplace is an effective hands-on way to learn how to reduce violence and how to respond if it does occur.
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  • Essentials for Effective Meetings
    Understand how to manage meetings to get the best from meeting participants and from yourself as meeting chair person.
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  • Essentials of Business Communication
    Find out quickly how effective communication can affect your business
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  • How to Deal Effectively with Office Politics
    Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash.
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  • Leadership Development
    Successful Companies have Great Managers
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  • Managing Projects, Tasks and Deadlines Effectively
    The essentials of project management, from setting priorities to time management to delegation and finally to the results
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  • Problem Solving and Decision Making
    NEW WORKSHOP! The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works.
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For Management Professionals

  • Employee Retention and Engagement
    Hiring great employees is good... But retaining them is even better!
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  • Employment Law for Managers and Supervisors
    Understand the vital points of employment law and how they affect you and your organization
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  • Essential Skills for New Managers and Supervisors
    Our new intensive management workshop is designed to help participants overcome many of the supervisory problems that they will encounter as a new workplace leader.
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  • Hiring Smart Through Effective Interviewing
    Recruiting top talent is key to the success of your organization
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  • How to Develop and Sustain A Lean Culture
    Successful organizations and companies have reached and maintained amazing results by adopting a "lean culture".
    Read more, Schedule & Register

  • Principles of Leadership Excellence
    You already have the fundamentals... Now get the Essentials!
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  • Superior Skills for Office Managers
    All the keys to succeed
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For Sales Professionals

Upcoming Events

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