Administrative Assistants Conference

Day One Topics

Core Competencies

  • Written Communication: Learn how to apply the principles of skilled writing while observing the best   methods of information presentation
  • Report Writing: Learn the key elements in writing     reports and persuasive proposals
  • Minute-Taking:Learn effective skills and remedies for the many challenges that can overwhelm Minute-Takers

Successful Time Management Skills

  • Time Effectiveness: Crucial skills for Time Effectiveness
  • Prioritizing: Take control of your day and focus your energies on what matters most by learning the ten critical steps to prioritizing
  • Workload Management: Learn how to take charge of your day, with intention and purpose, by investing your time into what really matters

Effective Management Support

  • Decision making: learn to be an effective decision maker and help others do the same
  • Planning and organizing productive meetings
  • Supporting your Manager: Learn ways to better work with your manager to accomplish more

Day Two Topics

Critical Communication Skills

  • Verbal Communication Skills: Understand the impact your verbal communication has and how it may be holding you back
  • Negotiating: Use the essentials of negotiation as an alternative approach to discover options for mutual gain
  • Problem Solving: Enhance your ability to find balanced, sustainable solutions and get the extra edge that establishes trust and credibility
  • Seven elements of effective communication

Managing Difficult Situations

  • Learn techniques to manage and resolve the conflict that can undermine your organization's productivity
  • Difficult Exchanges: Learn how to recognize, and      anticipate, potentially difficult exchanges and develop strategies for managing them
  • Confrontation: Understand what creates resistance in others and how to resolve these issues without compromising your integrity or beliefs

Leadership for Administrative Assistants

  • Leading vs Managing
  • Develop the essential qualities that will empower your   leadership ability

Cost for a single day $499.00* or register for both days and save $200.00! 
Cost for both days Administrative Assistants Conference: $799.00*
*all prices subject to applicable taxes

Fees: $799.00 (Plus applicable Taxes)

  • Workshop sign in starts at 8:30 AM. The workshop starts at 9:00 AM and runs until 4:30 PM with an hour break for lunch.  Coffee, tea, and pastries are available in the morning however you are on your own for lunch. 
  • Though we try to ensure that parking is reasonable for workshop and conference attendees there are times when you will need to pay for parking.  If you have parking questions please call the hotel where the workshop/conference is being held.
  • Applicable taxes (GST or HST) are not included in course fees.
  • Register 3 or more participants at the same time and receive discounted rates for each registration.  Please note that this discount does not apply to conferences.
  • Substitutions can be made at any time.  Please let us know prior to the workshop.
  • A 10% discount applies for all previous attendees.  Please note that this discount does not apply to conferences.
  • Workshop fees are to be paid in full at least 5 business days prior to the workshop.
  • Workshop fees include a course manual and a certificate of completion.
  • Refunds will be issued for cancellations received 5 business days prior to the workshop date.  Cancellations after cut-off date will receive a credit note for future workshop or conference.


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Victoria, BC
May 7, 2018 to May 8, 2018

Comfort Hotel & Conference Centre
3020 Blanshard Street | 250-382-4400

Vancouver, BC
May 10, 2018 to May 11, 2018

Holiday Inn International Vancouver Airport
10720 Cambie Road | 604-821-1818

Thunder Bay, ON
June 11, 2018 to June 12, 2018

Victoria Inn Thunder Bay
555 West Arthur Street | 807-577-8481

Sudbury, ON
June 14, 2018 to June 15, 2018

Radisson Sudbury
85 Ste. Anne Road | 705-675-1123

Terrace, BC
June 19, 2018 to June 20, 2018

Best Western Terrace
4553 Greig Ave | 250-635-0083

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