Dealing with Violence in the Workplace

Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. This intensive one-day workshop will take a comprehensive look at workplace violence: how to reduce it on an individual and an organizational level, and how to respond to it if it does occur.

Workshop topics:

- Understanding what workplace violence is
- Identifying some warning signs of violence
- Understanding the cycle of anger
- Develop effective workplace policies, practices and procedures for preventing and/or minimizing violent incidents
- What to do when violence happens
- Developing a seven-step process for managing your anger and others' anger
- How to establish communication and problem solving skills, which will reduce frustration and anger
- Become familiar with the nine components of an organizational approach to managing anger,    including risk assessment processes
- Learn how to implement the five categories of risk level analysis

Fees: $399.00 (Plus applicable Taxes)

  • Workshop sign in starts at 8:30 AM. The workshop starts at 9:00 AM and runs until 4:30 PM with an hour break for lunch.  Coffee, tea, and pastries are available in the morning however you are on your own for lunch. 
  • Though we try to ensure that parking is reasonable for workshop and conference attendees there are times when you will need to pay for parking.  If you have parking questions please call the hotel where the workshop/conference is being held.
  • Applicable taxes (GST or HST) are not included in course fees.
  • Register 3 or more participants at the same time and receive discounted rates for each registration.  Please note that this discount does not apply to conferences.
  • Substitutions can be made at any time.  Please let us know prior to the workshop.
  • A 10% discount applies for all previous attendees.  Please note that this discount does not apply to conferences.
  • Workshop fees are to be paid in full at least 5 business days prior to the workshop.
  • Workshop fees include a course manual and a certificate of completion.
  • Refunds will be issued for cancellations received 5 business days prior to the workshop date.  Cancellations after cut-off date will receive a credit note for future workshop or conference.

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