Superior Skills for Office Managers

Office managers work closely with the company's owner, partners, or president to meet both staffing and organizational needs. They are responsible for the smooth operation of the company’s day-to-day business functions. A good office manager makes it possible for other people to function efficiently and effectively.

Critical Communication Skills
Of the skills required by an office manager, communication is certainly one of the most important skills. It could be argued that communication is the most important skill. Learn the art of listening and how to enhance your ability to hear the real message. Understand the traits of each communication style and how to best apply them in your communication techniques.

Organization and Priority Settings
Time is an asset that must be budgeted and controlled like any other resource. Reduce stress, increase efficiency and productivity, and gain greater control of your work environment with effective techniques to plan, prioritize, organize, and champion your long and short-term agendas.

As a manager with a team dependent on your coaching abilities, delegation is another important skill. Make yourself more effective, and discover how you can motivate your staff simply by learning solid delegation techniques.

15 Steps to Project Management
Learn the critical success factors for planning, tracking and taking charge of projects through powerful scheduling, execution and monitoring techniques.

Motivating your staff
Ensuring that everyone involved feels inspired and engaged is dependent on motives that lead, and values that feed. Learn what they are, why they are relevant and how you can apply them for optimum results.

Fees: $399.00 (Plus applicable Taxes)

  • Workshop sign in starts at 8:30 AM. The workshop starts at 9:00 AM and runs until 4:30 PM with an hour break for lunch.  Coffee, tea, and pastries are available in the morning however you are on your own for lunch. 
  • Though we try to ensure that parking is reasonable for workshop and conference attendees there are times when you will need to pay for parking.  If you have parking questions please call the hotel where the workshop/conference is being held.
  • Applicable taxes (GST or HST) are not included in course fees.
  • Register 3 or more participants at the same time and receive discounted rates for each registration.  Please note that this discount does not apply to conferences.
  • Substitutions can be made at any time.  Please let us know prior to the workshop.
  • A 10% discount applies for all previous attendees.  Please note that this discount does not apply to conferences.
  • Workshop fees are to be paid in full at least 5 business days prior to the workshop.
  • Workshop fees include a course manual and a certificate of completion.
  • Refunds will be issued for cancellations received 5 business days prior to the workshop date.  Cancellations after cut-off date will receive a credit note for future workshop or conference.


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