100% Money Back Guarantee

We are so confident that our programs will benefit you that we're willing to take all the risk out of your decision to attend. If you're not completely satisfied by the lunch break we'll give you a full and complete refund no questions asked. All we ask is that you simply return your materials when you let our facilitator know. Please be sure to tell us no later than the start of the lunch break. A refund will be issued in the way that you have paid within two weeks of the workshop date.

We are happy to take all the risk because we are sure you'll be inspired by and delighted with what you've learned.

Cancellations, transfers and substitutions

If you must cancel for any reason, notify us via phone at 1-866-471-8555, via fax at (403) 253-4926 or email sales@ctrcanada.com at least 5 business days prior to the workshop you have paid to attend. Cancellations within 5 business days of the workshop are non-refundable. However, we will issue a credit note good for a year. You may also transfer your registration to another person via phone, fax, or email notification.

In the unlikely event that it becomes necessary for Canadian Training Resources to cancel a workshop, we will issue a full credit towards a future workshop or issue a full refund of the registration fee. Canadian Training Resources is not responsible for other charges incurred by the registrant, including hotel, travel fees, etc.